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Anchor General Insurance seeks experienced, enthusiastic
professionals who take outstanding performance seriously. If you’re
looking for a professional career with a company that is dedicated
to innovation, customer care and their employees then apply with us
today and start with a challenging and rewarding career with Anchor!
Summary:
Supervise and coordinate the work of the Physical Damage
Specialist Unit (PDS). Responsible for the overall direction,
production, and evaluation of the unit. Carry out Supervisory
responsibilities in accordance with the organization’s policies and
applicable state and Department of Insurance regulations.
Duties and Responsibilities:
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Provide direction to all subordinates and employees on a daily basis.
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Complete monthly workflow analysis of the unit to maximize efficiencies
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Set performance expectations for unit personnel.
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Review claim files above the PDS Reps authority.
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Handle high dollar, complex claims.
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Assist in training of less experienced Reps.
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Test viability of new programs in operations.
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Provide weekly and monthly reports of the volume of work
handled by each PDS rep.
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Participate in weekly supervisor/team leader meetings.
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Other duties as assigned.