Customer Service Representative – CSR (Claims)

  • Job Tracking ID: 512472-763470
  • Job Location: San Diego , CA
  • Job Level: Any
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: April 20, 2021
  • Years of Experience: Any
  • Starting Date: ASAP

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Job Description:

Seeking a self-starter with strong initiative and close attention to detail. Must be punctual and have excellent attendance. Assist new and existing policyholders, agents and brokers with questions and/or changes regarding new and existing claims, gather information regarding auto losses, process incoming mail, provide excellent customer service are a few of the many responsibilities associated with this position.

Experience and Skills:

A qualified candidate should have a minimum of 2 years’ personal lines auto/homeowners experience in an office and/or call center environment; able to handle high call volume; have professional telephone and people skills; computer skills in various applications; able to multitask; and be well organized. Bilingual (Spanish/English) is preferred. The applicant should have attention to detail, work well in a team environment or individually and must have excellent customer service skills.

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