Claims Clerical Assistant

  • Job Tracking ID: 512472-707898
  • Job Location: San Diego , CA
  • Job Level: Any
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: December 31, 2019
  • Years of Experience: Any
  • Starting Date: ASAP

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Job Description:

Work as a team member of the Claims Unit. Initiate the workflow of the claims file prior to the file reaching the adjuster. Complete the assignment of the claims files based on outlined criteria developed by the Team Leader. * Assist with handling excess calls for examiners * Acquires and distributes estimates/pictures * Orders and routes ISO/NICB reports * Order and routes Police Reports reports * Prepares subrogation demands and forwards to ASI for audit * Updates subrogation log and updates supervisors on a weekly basis * Stores closed files after supervisor’s review * Translates Spanish voicemail messages * May act as back-up for MD and BI claims assistant * Perform other duties as assigned.

Experience and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Excellent verbal or written communication skills. * Excellent organizational skills. * Typing minimum 30 words per minute. * Computer literate. * Attention to detail. * Team player. * Self-motivated. * Punctual and conscientious about work hours and make appropriate arrangements for vacations and special leaves. * Accepts constructive feedback and makes sincere efforts to improve. * Effective listener. * Ability to follow and execute directions. * Bilingual preferred. Should have excellent verbal, written and organizational skills. Prefer candidate with prior customer service background. Applicant should speak Spanish and have personal lines insurance background. The applicant should have attention to detail and work well individually or in a team environment.

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